Privacy Policy
Contents
1. Introduction
This Privacy Policy explains how Business Buddy Inc, doing business as LeadsFlow180 ("LeadsFlow180," "we," "us," or "our"), collects, uses, discloses, and protects information about you when you visit our websites, submit a form, opt in to our text messaging program, or otherwise interact with our services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Services.
2. Information We Collect
Information you provide to us
- Contact details: your name, mobile phone number, email address, and business name when you submit a form or opt in to receive messages.
- Communications: the content of messages, inquiries, and requests you send us.
- Consent records: the date, time, and text of the consent you provide when opting in to communications.
Information collected automatically
- Usage and device data: IP address, browser type, device identifiers, pages viewed, and referring URLs.
- Marketing attribution: campaign parameters (such as UTM tags, and click identifiers like gclid/fbclid) that tell us how you reached our forms.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Services;
- Send you appointment confirmations, reminders, customer-care replies, and marketing communications that you have consented to receive;
- Respond to your inquiries and provide support;
- Measure and attribute the performance of our marketing;
- Maintain records of consent and comply with legal obligations;
- Detect, prevent, and address fraud, abuse, or security issues.
4. SMS / Text Messaging Privacy
No mobile information will be sold or shared with third parties or affiliates for promotional or marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties.
When you opt in to the LeadsFlow180 SMS program (for example, by submitting your mobile number and checking the consent box on our sign-up page), we collect your mobile phone number and your consent record in order to send you text messages.
- Program purpose: we send appointment confirmations and reminders, account and customer-care notifications, and marketing and promotional offers.
- Message frequency varies based on your interactions with us.
- Message and data rates may apply, as charged by your mobile carrier.
- Opt out at any time by replying STOP. Reply HELP for help, or contact us using the details below.
- Consent is not a condition of purchase of any goods or services.
We use your mobile information only to operate the messaging program you opted in to. We do not sell it, and we do not share it with third parties or affiliates for their own marketing. We may share it only with service providers who help us deliver the messages (such as our messaging platform and telecommunications providers), solely for that purpose and under confidentiality obligations, as described in Section 5.
5. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: vendors who process data on our behalf to deliver the Services (for example, our SMS/messaging platform, email tools, hosting, and CRM). These providers are contractually restricted to using the information only to provide services to us.
- Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of LeadsFlow180, our users, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
As stated in Section 4, mobile opt-in information and consent are never shared with third parties or affiliates for their own marketing or promotional purposes.
6. Cookies & Tracking Technologies
We and our providers use cookies and similar technologies to operate our sites, remember your preferences, measure traffic, and attribute marketing performance. You can control cookies through your browser settings. Disabling cookies may affect some features of the Services.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, maintain records of consent, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
8. Your Privacy Rights & Choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to opt out of certain uses. To exercise these rights, contact us using the details in Section 13.
- Text messages: reply STOP to any message to unsubscribe.
- Email: use the unsubscribe link in any marketing email.
- We will not discriminate against you for exercising your privacy rights.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Services may link to third-party websites or services that we do not control. This Policy does not apply to those third parties, and we are not responsible for their practices. Please review their privacy policies.
11. Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.
12. Changes to This Policy
We may update this Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Material changes will be communicated as required by law.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Business Buddy Inc (dba LeadsFlow180)
6 Liberty Sq, Boston, MA 02109, United States
Email: leadsflow180@gmail.com
Phone: +1 (617) 870-4008
Web: leadsflow180.com